What is the difference between Real Clay, Clay Composite, ABS, and Plastic chips? > Real Clay chips are the kind most commonly used in casinos due to their supperior feel and sound. They are also very precise for stacking and counting. They typically weigh anywhere from 9 to 10.5 grams and are perfect for performing skillful chip tricks. Clay Composite often confused with ABS chips are made with at least some Real Clay and are often weighted to give them an equivalent weight of a real clay chip. They are more durable and easy to clean. ABS chips are plastic resin composite chips with real metal inserts to give them the weight of a professional chip. They sound more metallic when throwing them in the pot and are a little more slippery, but still easy to handle. ABS chips are the longest lasting, most affordable chip currently offered. Plastic chips are very light and can be used for children games, or for when ambiance and feel is not necessary. They are hardest to stack and hardest to perform chip tricks with.

Why are some products delivered directly from your warehouse and other delivered from a central location > Because HomeGamePro.com provides access to a variety of large and overweight items, we have found it is more affordable to ship certain products directly from a centralized distribution center to your home. Would you prefer to pay for shipping products to our warehouse and then to you or ship direct? Occasionally, this does mean that some products will arrive faster than other products. Your invoice will detail which products have been sent and which ones are still in the shipping process. Tracking numbers will be provided where available.

Can I trust HomeGamePro with my credit card information > HomeGamePro.com has a direct relationship with the most prestigious and secure online payment processing provider on the Internet, PayPal. HomeGamePro.com does not ever see nor keep any of your credit card information. Over 50 million consumers currently trust PayPal to conduct online transactions. Many of today's credit card companies also provide online safeguards to ensure against you being liable for any possible future credit card fraud.

What if my product is defective or I am not satisfied for any reason > HomeGamePro.com inspects each product carefully before we ship and each product is professionally packaged to limit damage during shipment. If you do find a rare defective or damaged product, simply return the entire contents of the package within 10 days for an exchange. We will rush out a new replacement product. If you are not satisfied with the product for any reason, simply email us at info@homegamepro.com and request a Return Merchandise Authorization (RMA) number. Write the RMA on the box and packing invoice so we can track it and return it to us within 10 days and you will be credited with the full product cost, minus shipping and handling.

What if I find a lower price for the same product somewhere elso? > HomeGamePro.com does a continous competitive assessment of the home gaming marketplace. We aim to be the most operationally efficient provider of these quality products on the Internet, and so we always strive to offer an "every day low price" that meets or beats anyone else's price. If you find a lower price on the exact product, HomeGamePro.com, will not only match the price and issue you a refund for the difference, but we will also change our price online to save other HomeGamePro.com customers the money and aggravation in the future.

Is there any tax on my purchases? > HomeGamePro.com is based in Pennsylvania, so there will be a 6% sales tax added only if you live in Pennsylvania. Any other state or country does not have an Internet sales tax. Buying online saves, time, tax, and eliminates sales and cashier positions, so your cost of buying a product is significantly reduced.

Can I resell your products on my own website? > Yes, HomeGamePro.com not only provides affiliate link programs that give you a percentage of any sale, but also has a distributor program where you can order bulk product and/or drop ship products directly to your customer's homes. Please contact sales@homegamepro.com for further information.

What size poker chip set will I need? > While it will be possible to play a 3 or four handed game with a 300 or 400 person set, you wouldn't be able to hold larger tournaments or bankroll a player that gets on a lucky streak. Also, if you ever wanted to expand your set to handle new persons in your game, you have to struggle to find matching chips. For this reason, HomeGamePro.com suggests that you never buy less than a 500 chip set. If you are thinking bigger, like 50 person tournaments, or hosting multiple games, you might consider purchasing multiple 500 chip sets instead of larger sets. When sets go over 500 pieces, they not only get heavy, but the cases tend to be less rigid. 500 chip cases are easy to stack and add flexibility if you wanted to take a single game on the road. We only carry 500 chip sets which allows us to buy them at a significant volume discount and pass the savings on to you. Smaller sets do not cost much less, and 1000 piece sets can be more expensive than two 500 piece sets. If you really want/need a smaller or larger chip set which isn't on our website, please email sales@homegamepro.com.

Have a question that wasn't answered here? > Please email info@homegamepro.com with your question and we will respond as soon as possible.